Survey Design Masterclass for SMEs

Survey Design Masterclass for SMEs

Could you please let fellow Haymarket Chamber of Commerce members know about our Survey Design Masterclass in Sydney (White Horse, Surry Hills) on March 22.


Early bird rate is a saving of $55 and finishes in 2 weeks.


More information and Registration is at: 

Some testimonials about the day (from LinkedIn): 

“I have attended this course and found it extremely valuable. It provides a very practical approach on learning to develop and implement surveys, and lots of useful advice on how to maximise success in doing this. As conducting surveys with customers is something that small business owners could profit from, this course provides a friendly and interactive format to learn how. Kate is extremely knowledgeable and very easy to work with. Highly recommended!” 

“I have attended this course and have sent several of my team on it, it is a great practical session that definitely helps in designing and carrying out surveys. I would recommend it to anyone who is doing surveys as you pick up some good tips.”


“A very useful and practical session on survey design. Great value, an instant return on investment.”


22 Mar 2011 - 09:00


Your customers have experienced your business and so have the best insight for you to grow.

When did you last explore the views of your customers?

Small businesses are usually resource poor in every way except the passion for your business.  Sometimes it is easier to do the research in-house, BUT what if the survey is wrong and sends you in the wrong direction?

In this masterclass, presented by Kate Tribe you’ll learn:

  • During the morning seminar – cost effective and time-efficient ways to get to know your customers (an integral part of your tribe).
  • The afternoon is an interactive design session to finish the masterclass with your own personalised customer feedback survey that you can implement immediately.

You’re encouraged to bring your ‘work in progress’ surveys so we can work with you individually to assist in the development of an effective member feedback survey. You are also encouraged to bring your laptop for the session to make your design stage easier.

This masterclass is designed for those new to research.

Numbers are strictly limited in order for Kate to provide you with individual attention throughout the masterclass.

Personalised advice from experienced researchers, one-on-one assistance with masterclass exercises, practical tips you can implement immediately, information tailored to the needs of your organisation, and a workshop manual full of information for you to keep.

 When did you last explore the views of your customers?

Investment (including GST)


  • Early bird $495 (NB: early bird ends 14 days prior to the masterclass)
  • Regular registration $550